FCC Pushes to Reshore Telecom Customer Service Jobs Amid Security Concerns
🎧 Listen:By Patience Haggin | March 26, 2026FCC opens 60‑day comment period on rules that could shift 30% of telecom ...
Tag: Call Centers
FCC Proposes Rule to Require U.S.-Based Call Center Agents
🎧 Listen:By Patience Haggin | March 21, 2026FCC proposal could cut offshore call‑center share from 70% to under 30%The FCC ...
The FCC Wants Your Next Customer Service Agent to Be in the U.S.
🎧 Listen:By Patience Haggin | March 05, 2026FCC Plan Could Shift 70% of Call-Center Jobs Back to U.S.FCC proposed rules ...